Closed Metro entry/exit gates, passengers grumble

Bangalore City Top Story

Non-functional gates at metro stations leave no option for passengers but to take another way

By Shivani Verma

Bengaluru: Dysfunctional exit gates at  Krantivira Sangolli Rayanna (KSR) Railway station, Majestic, Mantri Square Sampige Road and Yeshwanthpur Metro Station continue to cause inconvenience to the commuters as they have to take another way..

“It is troublesome for me as I travel frequently in Metro and at times entry/exit gates are not functioning or are closed. Therefore, I have to take entry or exit from some other gate which is then time-consuming for me. Bangalore Metro Rail Corporation Limited (BMRCL) should look into this matter and work on it for the convenience of passengers,” said Darshan, a passenger.

Shut metro entries and exits of Nadaprabhu Kempegowda Station Majestic gate B and KSR metro station gate A  is dauntingfor the commuters. 

Naman Rathi, a passenger, said, “I don’t own a vehicle, and I  prefer to travel by public transport, when issues like these are not resolved at the earliest, it is very difficult for people who travel in the metro on a regular basis. Majestic being a major and interchange metro station should be monitored properly. The concerned authority is ignorant when it comes to maintenance.”

metro station gates of  Mantri Square Sampige Road Gate B and Yeshwanthupur Gate C are shut too.

Nazia, a BMRCL customer support person said, “I don’t have any information on this regard. As per my knowledge, they all are open. However, I will still communicate the message to the concerned authority.”

City Railway Station and Nadaprabhu Kempegowda Station Majestic, which are constructed on  an underground pathway, started functioning in April 2016.. Whereas, Yeshwanthpur Metro Station is constructed at an elevated pathway and runs on  the Green line.

Mantri Square Sampige Road is on the Green line and serves the Malleshwaram area of Bangalore. It started functioning in 2014 and is on an elevated pathway.

“Gate B of Mantri Square Sampige Road metro station is closed due to some maintenance work. For other metro stations, I don’t have an idea about it but surely will look into the matter,” B.L. Yeshwanth Chavan, Chief Public Relations Officer told The Softcopy.

Srinivas Alavilli, Co-Founder Citizens for Bengaluru said, “When public transport doesn’t work well, it makes people grow impatient and switch back to private transport thereby increasing pollution and congestion. It is not pleasant that the BMRCL cannot run stations properly – escalators not even installed in many places and gates non-functional. Media must highlight such issues.”