Despite guidelines, dark patterns persist in online platforms

Officials from the State Consumer Disputes Redressal Commission say that the new guidelines are not popular among the public and the officials. Despite government guidelines to regulate dark patterns, they are still used in several online platforms. The Central Consumer Protection Authority (CCPA) issued “Guidelines for Prevention and Regulation of Dark Patterns, 2023,” to prevent […]

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Consumers lean towards the D2C way

High consumer spending and rising e-commerce penetration are anticipated to drive the Direct-to-customer (D2C) market in India, a report shows. The D2C e-commerce market in India is expected to grow at a Compound Annual Growth Rate (CAGR) of 34.5 percent during the period 2022-2027 following the pandemic-induced lockdown and mobility restrictions, a D2C market analysis […]

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No regulations for the booming e-pharmacy sector

Unregulated e-pharmacies make banned drugs available to people. Thanks to a booming market, banned supplements are easily accessible. E-pharmacies lack regulation as no law currently governs them, making it an open system for the sale of banned supplements and drugs without prescription, says retail pharma suppliers. .  New e-pharmacies are registered with the Central Drugs Standard Control […]

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Error 404, area not deliverable

In rural areas of India, last mile deliveries of e-commerce shipments remain an issue of concern. The market penetration for 2019 was two to three percent. Bright-neon-coloured balloons were pasted on the walls with a double-sided tape. Numerous ribbons made out of pleated crepe paper adorned the centre table while little girls—with their hair open—played […]

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E-commerce helps handicraft businesses sail through the pandemic

Employment was largely affected in the sector but the shift to online stores provided new opportunities to both artisans and owners.  The shift from traditional to online platforms helped handicraft business owners stay afloat during the pandemic. Small owners experienced initial boost in sales as they went online for the first time.  Mrunmayee Joshi, owner […]

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AIMRA Alleges Govt of Bias

The Karnataka All India Mobile Retailers Association (AIMRA) wrote  an open letter to the Karnataka Chief Minister requesting the state to stop the sales of non-essentials through foreign e-commerce websites, allegedging it is destroying local trade.   Bangalore: The All India Mobile Retailers Association (AIMRA) condemned what it called the “biased decision” of allowing e-commerce companies […]

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