Despite guidelines, dark patterns persist in online platforms

Officials from the State Consumer Disputes Redressal Commission say that the new guidelines are not popular among the public and the officials. Despite government guidelines to regulate dark patterns, they are still used in several online platforms. The Central Consumer Protection Authority (CCPA) issued “Guidelines for Prevention and Regulation of Dark Patterns, 2023,” to prevent […]

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Medical Negligence

After several cases have been registered in consumer courts, the online platform of the Indian Consumer Complaints Forum is now flooded with medical negligence grudges. By Lanka Samanth Bangalore, April 10, 2019. Hospital patients are complaining about mistreatment, misdiagnosis, fraudulent billing by hospitals, and overcharging in a few hospitals. These complaints are being filed in […]

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